Privacy Policy

How personal information submitted through this site is collected, used, shared and protected.

Effective: June 2026
ElanVehicles does not sell, rent, or trade your personal information to third parties for marketing purposes.

01.Information Collected

Information is collected when a quote request, account signup or message form is submitted on this site. What gets collected depends on the action taken and typically includes the following.

  • Contact details such as first name, last name, email address and phone number.
  • Vehicle and driving details supplied to prepare an auto insurance quote, including the vehicle, its usage and driving history.
  • Account credentials created during signup, stored in a protected form.
  • Message content and subject selections submitted through the contact form.
  • Technical information gathered automatically by the browser, such as device type, browser version, approximate region and pages viewed.

02.How Information Is Used

Submitted information is used to respond to the request that prompted it and to keep an account or policy enquiry moving. That includes preparing and explaining quotes, answering coverage questions, processing changes to an existing policy and supporting a claim already under way.

Technical information is used to keep the site secure, diagnose faults and understand which pages are read most often, so the content can be improved.

03.Text Message and SMS Consent

Consent to receive text messages is optional and is given separately from a quote request. Service-related messages cover quote confirmations, coverage update alerts, policy reminders, renewal notices and follow-ups on a submitted request. Marketing messages cover plans, coverage comparisons, rates and policy offers.

Consent for marketing messages is never required to obtain a quote. Text frequency may vary and standard message and data rates may apply. Replying STOP ends messages and replying HELP requests assistance.

04.Sharing With Third Parties

Personal information is shared only where it is needed to deliver what was requested. That may include insurance carriers and underwriters reviewing a quote, claims handlers and repair networks acting on an open claim, and service providers that host the site, deliver email or support messaging.

Information may also be disclosed where required by law, in response to a valid legal request, or to protect the rights and safety of site users. Providers acting on instructions may use the information only for the task assigned to them.

05.Cookies and Tracking

Cookies and similar technologies keep the site working properly, remember preferences between visits and measure general usage patterns. Most browsers allow cookies to be blocked or cleared through their settings, though parts of the site may behave differently once they are disabled.

06.Data Security

Technical and organisational safeguards are used to protect submitted information against loss, misuse and unauthorised access. Account passwords are stored in a protected form and access to personal information is limited to what is required to handle a request. No method of transmission over the internet can be guaranteed as entirely secure.

07.Data Retention

Information is kept only for as long as it is needed for the purpose it was collected for, or for as long as record keeping and legal obligations require. Once neither applies, the information is deleted or reduced to a form that no longer identifies an individual.

08.Your Privacy Choices

Requests can be made to access, correct or delete the personal information held about an individual, to withdraw a consent previously given, or to opt out of marketing messages. Any request of this kind can be sent using the contact details listed below.

  • Ask for a copy of the personal information held.
  • Ask for inaccurate or outdated details to be corrected.
  • Ask for information to be deleted where no legal obligation requires it to be kept.
  • Withdraw consent for service or marketing text messages at any point.

09.Children's Privacy

This site is intended for adults able to hold an auto insurance policy. Information is not knowingly collected from anyone under the age of majority in their state. If such information is identified, it is removed.

10.Changes to This Policy

This policy may be updated as services, technology or legal requirements change. The effective date shown at the top of this page reflects the most recent revision, and continued use of the site after an update means the revised policy applies.

11.Contact

Questions about this policy or about the information held on an individual can be sent using the details below.